For the past four months, I have been hosted by TracSpace. Just like any web hosting service, there were ups and downs, but with them, it’s mostly downs. I planned to move to a new web hosting service in February, but I was too busy with work that I stuck with them. I paid for my March subscription on February 26, then on the last day of February, all my websites were down. Until a few hours ago.
I sent them at least two tickets, yes, they responded after a few hours. Their LIVE chat is never online. I responded to their tickets so many times with questions as to when the server will be fixed. There was also a time that their server failed and all our websites disappeared. They had no backups to help us restore everything.
Their first email has this explanation:
We are ware of this issue and for the past 4 hours we’ve been working for the server problem. The main reason it was all down due to kernel panic. We are still updating it up to this moment. We really apologize for this issue. (view screenshot)
A certain David Velasco promised a credit discount to my next invoice, which I don’t expect to come anymore, since their website is already down since March 8. I have sent many emails that I didn’t care about a refund, but, they don’t respond to the emails anymore.
TracSpace is really the worst web hosting ever! I wish the owner of this service gets bitten by karma BIG TIME.

